SHIPPING INFORMATION SHIPPING COSTS Shipping fees are calculated by the product's size, weight and delivery address. Courier Companies are Imposing Additional Costs For Residential, Rural, Auckland Metro, and Outer Island addresses. Using a non-rural business address will help you save money on freight. If you have a rural address and have not included the RD# number in your address, we will contact you with the additional freight cost. International shipping is currently unavailable through the website. However, if you email us with your order enquiry and address, we will provide a quote, and your invoice can be paid easily via one of our payment gateways. If you have more than one product in your order, you may receive the different products in separate shipments as we have two fulfilment centres. Please note that Christchurch carries a limited range, meaning most items are sent from our Auckland warehouse. SHIPPING & DELIVERY TIMES Cut off for same-day dispatch is 1 pm. Orders received after 1 pm will be processed and dispatched on the following business day. Orders received on Saturdays, Sundays and Public Holidays will be processed on the following business day. We aim to deliver your items as soon as possible but the dispatch times indicated are subject to change. Standard Sized items are usually delivered within 2-5 business days (Rural Home Delivery will take longer and usually adds another 3 days to your delivery timeframe). Oversized Items are usually delivered within 5-7 business days (Rural Home Delivery will take longer and usually adds another 3 days to your delivery timeframe). You will be contacted before delivery by the carrier to arrange a suitable delivery day & time. Dangerous goods (aerosols) deliveries may experience a longer delivery timeframe when transported between North/South islands. The delivery service does not include the assembly of knock-down/flat-packed products.